The fine print
Terms of Service
The plain-language version of how things work around here — booking, payment, and what we can expect from each other.
Using this site
The content on laurencollcoaching.com is provided for general information and inspiration. It isn't a substitute for professional mental-health care, therapy, medical advice, or financial or legal advice. Coaching is a partnership — you remain responsible for your own choices and actions.
Booking and payment
Clarity Sessions and coaching packages are paid for at the time of booking through Stripe. Prices are listed in USD and CAD as shown on the site. Payment plans for The Unmute Experience are six monthly payments; by enrolling you agree to all six payments.
Cancellations and rescheduling
Life happens. If you need to reschedule a session, please give at least 48 hours' notice so the time can be offered to someone else. Missed sessions without notice are not refundable.
Digital programs
UNMUTED is a self-paced digital program. Access is granted to the purchaser personally and may not be shared. Because digital content is delivered immediately, all sales are final unless otherwise stated at checkout.
Intellectual property
All content on this site and in my programs — words, frameworks, workbooks, audio and video — belongs to Lauren Coll Coaching. You're welcome to use it for your own growth; please don't reproduce, resell or teach it as your own.
Confidentiality
What we discuss in coaching stays between us, within the limits of the law. I ask the same courtesy in return regarding program materials and other clients' shared experiences.
Contact
Questions about these terms? Email lauren@laurencollcoaching.com. Last updated: September 2026.
Questions? Email lauren@laurencollcoaching.com.